Lean R&D Training at Siemens Building Technologies
To ensure the engagement of all employees in the implementation of Lean Product Development, Siemens Building Technologies, one of the world’s leading companies in building automation, fire safety, and building security, developed and put in place a formal training model. This article explains how the company developed their Lean Training Model which was, and still is, used to educate and align the organization to follow the lean approach at all levels.
The Lean Training Model was developed to roll out specific training for competencies development of all employees, lean coaches and the management. Ensuring all employees receive relevant training, Siemens Building Technologies ensured that the entire organization started ‘breathing as a lean organization’.
The model is designed in a way to encourage all employees to attend the Lean Awareness training, where they are introduced to fundamentals of lean thinking and stimulated to use lean principles in their daily work and across all R&D projects. The training lasts 2,5 hours and provides the key concepts to enables all employees to understand and ‘speak the same language’. Employees that display special interest and passion for lean are invited to become lean coaches and attend a formal three-day training. This training aims to empower lean coaches with an in-depth understanding of predefined lean tools and methods from the toolkit that should be used in across R&D activities. Last but not least, employees in management positions are invited to attend a one-day session to understand the lean principles and their impact on the business.
Besides formal training opportunities, the Lean Training Model also recognizes the potential of an internal knowledge exchange, conducted through all levels in the organizational pyramid, and where a common information platform (SharePoint) is used to exchange knowledge, information and insights across different sources (Siemens Community, publications, external channels).
Going a step further, Siemens Building Technologies uses integrated and iterative lean simulation games to help deepen and broaden the knowledge about lean thinking and its implementation. Various games and experiential learning methods are used to replace more traditional and less effective teaching techniques in order to maximize the learning intake for Lean Coaches and the Management. All theoretical foundations are supported by examples from other (Siemens) companies in order to provide the practical demonstration. Having a formalized training model truly helps to engage all employees across all levels in the lean efforts of the organization.
To retain its competitive position and to improve efficiency, the company launched the Lean Product Development initiative in 2010 and has come a long way since. The main expectation of the lean thinking implementation was to be more productive, enabling teams to reduce waste in all their daily activities and enable cross-functional collaboration with lean tools in all R&D projects.
Siemens Building Technologies’ Best Practices are presented and described in more than 25 pages in the Lean Product Development Best Practices book. Siemens Building Technologies’ chapter is only one out of the 10 chapters presenting the real-world application of lean product development in multinational companies.
The hard copy of the book with the 10 cases is available for only 74.99 EUR.
Siemens Building Technologies Lean Product Development case is available digitally free of charge to our members.
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ABOUT THE AUTHOR(S)
Lean Analytics Association
Matic has over 5 years of experience in working with global organizations from various industrial sectors, either leading or supporting the development and introduction of bespoke lean innovation and new product development solutions. Over the past years, Matic led the development of a framework to enable better, faster and more integrated innovation across the entire value chain, empowering companies to maximize their innovation capability and deliver truly customer-centric solutions, while minimizing the risk of market failure.
Matic is a certified Service Design Thinking Facilitator, and the creator of the Set-Based Integrated Innovation Business Game co-developed with a multinational Swiss company. He completed his Master’s degree in Global Product Development and Management at Cranfield University in 2012.
In 2017 Matic co-authored the Lean Product Development Best Practices book, and several journal and conference publications. He regularly appears as a speaker at various lean, product development and innovation conferences.
Lean Analytics Association
Dr Flores has over 20 years of experience collaborating as an internal or external consultant in different manufacturing and services organizations, leading several initiatives related to Lean Thinking, Business Process Improvement, Six Sigma, Supply Chain, Change Management, Open Innovation, Digital Transformation and Human Centered Service Design; providing also training and coaching.
She is co-founder and president of the Lean Analytics Association (LAA) and visiting scholar at the College of Management of the Ecole Polytechnique Fédérale de Lausanne (EPFL) in Switzerland.
She carried out her Post-doc at EPFL collaborating at the Lean Product and Process (LeanPPD) FP7 European project from 2009 to 2013. She completed her PhD in 2006 at the Politecnico di Milano studying Open Innovation Models to enable Industry-University collaboration for innovation. She obtained her Master’s Degree in Manufacturing Systems in 1999 and a Bachelor’s Degree in Mechanical Engineering from Monterrey Tec (ITESM) in 1996.
Siemens Building Technology
Pascal Iten graduated at the Department of Management, Technology and Economics at ETH (Swiss Federal Institute of Technology), followed up with consultancy at Andersen Consulting (today “Accenture”). He went back to the ETH to write a PhD in the subject “Knowledge management in the innovation process”. Next, he worked as a product manager and head of quality management operations at ESEC SA and as senior consultant at ERNI Switzerland in the subject of processes and quality. After setting up and managing a project office for R&D, Pascal is now working as a lean development expert and coach for the CPS business unit at Siemens Building Technology in Zug, Switzerland.
Lean Analytics Association
Doroteja has 3 years of experience working on lean product development with ba a background in mechanical engineering and ultra-precision technologies. She has worked with global organizations from various industrial sectors, either leading or supporting the development and introduction of bespoke lean innovation and new product development solutions.
Doroteja is interested in innovation capability development and over the past years she has developed several training courses to support organizations achieving quick and efficient knowledge transfer through customized simulated sessions. Being a certified Service Design Thinking Facilitator, she believes in “Doing, not speaking” and supporting developments of truly customer-centric products and services.
Doroteja is a co-author of the Lean Product Development Best Practices book, and conference publications.