Lean PD Best Practices: Fisher & Paykel
Fisher & Paykel followed the stage-gate process for years, but has repeatedly experienced multiple issues such as delayed product launches. Although Fisher & Paykel launched some very innovative and successful products over the years, the company, including most product development employees, felt the need to change in order to differentiate from competition. In 2005, the desire to change grew to a point where the company started to actively explore new potential solutions for its design centers. Later that year Fisher & Paykel came across Lean Product Development, and, having benefited from lean manufacturing methods for many years, the Lean Product Development approach quickly attracted the company’s attention. In 2006, Fisher & Paykel embarked on their implementation journey, starting with the training and education of core people on Toyota’s product development system. Over the following 3 to 4 years, the company not only implemented the core enablers of Lean Product Development, but also undertook the entire cultural transformation, maximizing the benefits of the new product development system, tools and enablers.
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