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Book Chapters


Servomex is an international manufacturer of gas measurement solutions providing products and services to different industrial sectors. Servomex is spread across the world but we have worked closely with the UK Technical and Service Centre (UKTC), which started its lean product development journey in 2014 and it has since implemented a range of practices across the business. This is also the year when the Servomex...

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Danfoss, one of the world’s leading suppliers of energy-efficient solutions, was founded in 1933 in Nordborg, Denmark. Since then, the company grew from a solo enterprise into a world leader in power hydraulics, cooling, drives and heating markets. [vc_empty_space height="15px"] Danfoss Trata, Danfoss’ heating segment competence center in Ljubljana, Slovenia, has pioneered and led lean product development implementations since 1999, when Allen C. Ward first visited their...

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LEMO, the world leader in the design and manufacturing of precision custom connection and cable solutions, started its lean innovation journey with the Top Management support in 2014, by firstly identifying the company’s core innovation needs and establishing an Innovation Task Force team. To support the implementation of lean practices across product development, LEMO developed the Innovation Task Force Framework and has been continuously updating...

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Fisher & Paykel followed the stage-gate process for years, but has repeatedly experienced multiple issues such as delayed product launches. Although Fisher & Paykel launched some very innovative and successful products over the years, the company, including most product development employees, felt the need to change in order to differentiate from competition. In 2005, the desire to change grew to a point where the company...

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Goodyear’s Lean Product development journey started in 2005 on solid foundations of past improvement initiatives and continued with a dedicated team from 2006. Norbert Majerus – the Lean Champion at Goodyear, book author and Shingo Prize winner – has led the lean transformation and has described it in detail in his book Lean-Driven Innovation. He has also identified 55 Lean R&D principles applied within Goodyear...

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  Winterthur Gas & Diesel (WinGD) is a leading developer with a 10% share in the market of 2-stroke low-speed Gas and Diesel engines used for propulsion power in merchant shipping. The WinGD research center in Wintertuhr, Switzerland, focuses on the development of leading technologies for applications in new generation low-speed engines. WinGD engineers products-to-order, while manufacturing is made through a worldwide network of licensees. In 2011,...

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  Telefónica es una de las principales empresas proveedoras de servicios de telecomunicaciones; opera en 21 países, principalmente en Europa y América Latina. En 2014 la compañía contaba con un ingreso de 50 mil millones de euros, prestando servicio a 360 millones de clientes y empleando a 120,000 personas de todo el mundo. En 2006 Telefónica I+D introdujo metodologías ágiles para el desarrollo de productos, principalmente para...

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  Telefónica is one of the world’s leading telecommunication service provider; it operates in 21 countries, primarily in Europe and Latin America. In 2014, the company incomes were €50 billion, served 360 million customers and employed 120,000 people worldwide. Since 2006, Telefónica I+D (Telefónica Research and Development) has introduced agile methodologies for product development, especially in software development. However, in 2011 Telefónica began to position itself as...

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  Siemens Building Technologies (BT) Division is one of the world’s leading companies in building automation, fire safety, and building security, with its headquarters in Zug, Switzerland. Siemens BT has offices in over 400 locations, 22 research and development sites and 8 manufacturing plants across the globe. In order to retain their competitive position in the market and to improve efficiency, the company launched the Lean Product...

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  Pratt & Whitney (part of United Technologies Corporation - UTC) is a world leader in the design, manufacture, and service of aircraft engines and auxiliary power units. Headquartered in East Hartford, Connecticut, US, in 2014 it counted over 31,000 employees across the world, serving more than 11,000 customers and making net sales of $14.5 billion. Excellence is one of six Pratt & Whitney’s (P&W) core values....

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